FAQs

- Choose the pack you want to buy- Choose the quantity

- Click "add to cart"- Check your cart and confirm to go to the payment page

- Enter your delivery address and select "free delivery"

- Complete your order by entering your payment information

If you have a promo code for a discount, you may only enter it from the checkout page.

We offer you 30 days after receipt of your package to notify us of your request for an exchange or return directly to our email contact@supmodern.com.

After validation of your request, your exchange or refund will be made as soon as possible.

In the footer of every email, there will be an unsubscribe button. Click the link and confirm that you would like to unsubscribe. We’ll miss you, though!

You can if you are fast enough! Since we process orders quickly (most ship within 2 hours or much, much sooner!), you will need to contact our Customer Care staff.

Yes, we offer free delivery for all orders.

We are currently experiencing slight shipping delays due to COVID-19 workplace regulations. We will ship your products as quickly as we can and appreciate your patience!

Generally, you can change your shipping address within 2 hours.

Make sure to contact us immediately with your order number, and the correct address. The more information you provide, the sooner we can change your information.

Although we cannot guarantee that we'll catch your order in time before it enters processing, we will try our absolute best to make the requested changes.

Make sure you type ‘Urgent: Change Order Details’ in the subject line. Any other title may cause delay in the delivery of your order.

Please keep in mind that your order may already have been dispatched. In this case, we won't be able to send you another one so it’s best to contact the postal service.

Yes! all orders will include a tracking number.

It will automatically be sent to your email.

You can track your order directly at our site.

You can also track your order by clicking here.

We accept all major credit cards including Visa, Mastercard, Visa Debit, American Express, Discover, Diners and Paypal.

We don’t accept checks or money orders, but you can purchase through Paypal if you’re concerned about entering your credit card information online. Simply click the “Paypal” button in the shopping cart.

We have multiple security processes in place. For one, we will never save your credit card information at SupModern.

This remains the private property of the card holder at all times before, during, and after the product purchase.

Also, all transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted by third party-payment processors.